Return & Exchange

• We are responsible for what we sell at www.noemi.in and hence we offer a simple and easy 7 day return policy.
• Please do not accept any order if seal is broken/unsealed at the time of delivery.
• You can conveniently return or exchange any item within 7 days from the date of delivery.
• The shipping charges will not be refunded.
• You are supposed to return the product by self shipping the product to the Noèmi office:Shop No 4 & 5, Ground floor, Samarth Raghukul, Gokhale Road South, Dadar West, Mumbai : 400028.
• The customer will get cash refund as a bank transfer into their account.
• Once we receive the returned products, a quality check will be performed on the items by our quality team.

 This is subject to the return having met the following requirements:

1. Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:
2. The packaging should have the original packaging and tags in place.
3. They should be returned within 7 days from the delivery date.
4. Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
5. A notification with the status of the return will be sent to the customer within 48-72 working hours from the date of receiving the items.
6. Please make sure that the items to be returned are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
7. We do not offer an exchange for orders from outside India.

Under what conditions can I return/ replace my product?

• Wrong product delivered
• Expired product delivered
• Damaged product delivered – Physical damage/ tampered product or packaging
• Incomplete order – missing products
  

Customer Support

For any other queries, you can speak to our customer care team either by calling on +91 91120 66066 (10:30 am to 7:30 pm IST) or by e-mailing at business@noemi.in .

Please have the below information ready before you call customer care or mention the same in the email:

Order Number / Registered E-Mail Id

Product Name

Pick-Up Address

To process a return or exchange successfully, please re-pack the items to be returned with all the original packaging & tags that they were shipped with. Make sure that the Return Form is completely filled and dropped inside the packet.

• *Return Form is an easy-to-fill form that allows you to return the received shipment to noemi.in. The Return Form is included in the shipment parcel along with your order. If you have lost your return form, click here to print a new one.

Mention the order details & complete shipping address on the packet as stated below –

Order Number, Product Name & Return Reference Number

Shipping Address:

Shop No 4 & 5, Ground floor, Samarth Raghukul CHS, Gokhale Road South, Dadar West, Mumbai : 400028.

*Please read the return policy carefully before returning an item.

 

Credit Returns

The customer will receive a cash refund in the form of a bank transfer into their account.

Terms & Conditions

This Return Policy applies to all items purchased directly from www.noemi.in The policy is subject to change. Hence, please visit our website www.noemi.in for the latest policy.

Cancellation Policy

Orders once placed cannot be cancelled.